Leading Global Bank Revolutionizes Trust and Payouts In Commerce with DataNimbus FinHub

Transforming Customer Engagement Through Data Harmonization for Asia’s largest Conglomerate

Read how one of the Top 50 Global Bank Transformed Its Escrow Business, Boosted Revenue, and Streamlined Financial Operations Through DataNimbus FinHub Payment Automation Solution.

About The Organization

A prominent global bank, ranked among the top 50 worldwide and operating in over 17 countries is known for its reputable and expanding escrow business. 

Their Payments and  Liquidity department sought a partner capable of tackling their intricate operational challenges, streamlining their financial operations, and providing innovative solutions to support their goal.

Business Challenges

The Bank’s Liquidity department, dedicated to growing float,  faced challenges in scaling its business efficiently while managing costs and reducing risks. They also needed to address customer-specific complexities and adapt to unpredictable volume increases, making automation essential for maintaining performance and reliability.

Engagement with DataNimbus 

The Bank was particularly drawn to DataNimbus platform’s ability to handle complex operations, such as waterfall transactions, a standout feature. Automated integration with their core banking system enabled seamless operations and effective budget tracking. After evaluating their internal efforts against DataNimbus FinHub Solution, they recognized the value and cost efficiency of our expertise.

Solution Implementation

DataNimbus deployed FinHub Escrow, a comprehensive escrow automation solution, to address the bank’s operational challenges. DataNimbus  FinHub, featuring an API-first architecture, automated all payment journeys in digital banking for e-commerce and escrow payouts. The implementation process was thorough and collaborative. The Bank managed project execution and supported integration with their underlying systems, while DataNimbus handled deployment, test support, production cutover, and training of operational users. 

By virtue of being a large global bank operating in multiple countries, the Bank required multi-currency support. DataNimbus scaled up its platform to support this need, implementing multi-country, multi-currency capabilities and enterprise-grade security, all delivered within a quarter.

The solution automated reconciliation, budget tracking, reporting, and exception management, streamlining the Bank’s overall operations and enhancing efficiency.

Value Creation

  • Increased revenue through float and fee
  • Accelerated speed-to-market
  • Grew liabilities balance
  • Established a new revenue stream Payouts-as-a-Service (PaaS)
  • Enhanced ability to offer customized solutions for specific customer requirements.

Success Metrics:

  • 8x increase in liabilities balance
  • 10x growth in revenue
  • ~5% contribution of new revenue stream to the overall revenue, for the Escrow & Account Bank division

Future Plans: The Bank plans to continue leveraging our solution to build differentiators, improve speed to market, increase total revenue, and expand cross-border operations.

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